A Chicago answering service answers your incoming calls in your business name when you are unavailable — providing callers with a professional, consistent experience. Amata's professional reception service is available Monday through Friday, 7am to 6pm, with live staff trained in professional service and confidentiality standards. Plans from $23/month annual.
Every Amata reception plan includes the features your business needs to present a professional, consistent experience to every caller — without hiring a full-time receptionist.
Calls are answered in your business name by a real person — not an automated system. Professional, consistent, and trained to represent your organization appropriately on every call.
Set your own greeting, call handling instructions, and caller intake forms. Reception staff follow your specific protocols — from basic message taking to detailed intake and screening.
Screen out unwanted calls before they reach you. Reception staff identify callers, collect basic information, and route calls according to your instructions — so you only receive the calls you want.
A dedicated business phone number, voicemail box, and phone app. Receive voicemails via the app, text, or email. Control and use your work number on mobile and computer — separate from your personal number.
Call notes and summaries delivered after every call. Core reporting and insights to track call volume, peak hours, and caller patterns. Voicemail-to-text transcriptions and captions available at an additional charge.
Add an AI receptionist for after-hours coverage or overflow. Handles routine inquiries, collects caller information, and routes urgent calls — extending your coverage beyond business hours.
All plans include live reception Monday through Friday, 7am to 6pm, customizable greetings, call screening, business phone line, voicemail, and phone app. Reception plans can be added to any virtual office plan or used as a standalone service.
Reception minutes are billed at $3.83/min in per-second increments. The average receptionist call is approximately 7 seconds. Live reception is available Monday through Friday, excluding holidays. Minutes do not roll over month to month. City, state & federal taxes may apply. Contact us for custom arrangements.
Every national answering service competitor in Chicago's top search results operates from remote call centers — not from a business with a real Chicago Loop presence. Amata is different.
Prestigious Chicago Loop address, mail handling, and on-demand conference rooms from $69/month.
A real Loop street address — not a mailbox. Accepted for LLC, IRS, banking, and Google Business Profile.
Client-ready meeting space in the Loop by the hour or day. Professional reception greets your guests.
Professional reception in your business name from $23/month. Real people, real service, real Chicago business since 2002.